An evaluation of critical knowledge areas for managing the COVID-19 pandemic

Purpose The ability to manage the COVID-19 pandemic is contingent upon effectively its heterogeneous knowledge resources. Knowledge mapping represents a great opportunity create value by bringing stakeholders together, facilitating comprehensive collaboration and broader in-depth sharing transfer. However, identifying analysing critical areas one of most important steps when creating map. Therefore, purpose this paper appraise for managing COVID-19, thereby enhance decision-making in tackling consequences pandemic. Design/methodology/approach methodological approach study literature review, covering publications on management, COVID-19. EBSCOhost, PubMed, Scopus, Science Direct, TRID, Web Wiley Online Library were searched full text, peer-reviewed articles written English that investigated spread After screening, 21 met criteria inclusion analysed reported. Findings revealed seven These are cleaning disinfection; training, education communication; reporting guidance updates; testing; infection control measures, personal protective equipment; potential transmission health other care settings. developed concept map illustrating which decision-makers need be aware of. Practical implications Providing with access key during seems crucial effective decision-making. This has provided insights professionals Social advances management builds theoretical link public emergencies. Additionally, findings support position maps facilitate help users identify easily effectively. Originality/value fills gaps existing providing an explicit representation know-how uses objective qualitative reviewing related publications, reports guidelines analysis. illustrates